Updated: 2025-04-02
Refer to our Terms and Conditions and Cookie Policy for more information
1. Introduction
Igenonline (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Igenonline.com (“Site”). It also outlines your rights under applicable data protection laws, including U.S. state privacy laws, Canadian privacy laws, the GDPR, the Swiss Federal Act on Data Protection (FADP), the Australian Privacy Act, and other relevant regulations. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
Data Controller
Igenonline is the data controller and responsible for your personal data.
Contact Information:
Email: privacy@igenonline.com
2. Information We Collect
We collect several types of information from and about users, including:
- Personal Information: When you register for an account, leave a comment, or fill out a form, we collect personal details such as your name, email address, and other contact details.
- Login and Registration Information: If you create an account on the Site, we may collect information such as username, password, and other account details.
- Membership Information: When you sign up for a membership on our website, we collect certain personal information to provide and enhance our services. This includes: Personal Identification Information We collect the following personal details when you register for a membership: Name, Email address, Username, Password. Payment Information: For paid memberships, we may collect payment information such as: Billing address Credit card or other payment details: Please note that payment information is processed securely by third-party payment providers, and we do not store full credit card numbers or sensitive financial data on our servers. Technical and Usage Data: To optimize your membership experience, we may collect technical and usage data including: IP address, Browser type and version, Device information, Login timestamps, Geo-location data. Pages visited and content accessed during your membership Interaction with site features and membership-exclusive content: This data helps us understand how members use the site, allowing us to improve functionality and personalize your experience. Communication Data: If you contact us or engage with us through the website, we may collect: Messages and Correspondence, and Preferences for notifications and updates. This allows us to respond to your inquiries and send you relevant membership-related information. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your activity on the site, such as login sessions, preferences, and interaction with membership features. For more details, please see our Cookies Policy. Data from Third Parties: We may receive additional information about you from third-party service providers (e.g., payment processors) or from publicly available databases, which may be combined with the data we already have to ensure accurate records and secure transactions.
- Contact Data: Email address, phone number, and postal address.
- Newsletter Information: If you subscribe to our newsletter you agree to share your email address with the site owner to receive marketing, updates, and other emails from the site owner. Use the unsubscribe link in those emails to opt out at any time.
- Analytics Information: We use third-party analytics services (e.g., Google Analytics) to collect information about how you interact with the Site. This includes your IP address, browser type, device information, and how you navigate and use our services.
- Marketing and Communication Data: Your preferences in receiving marketing materials and communications from us.
- Transaction Data: We collect details about payments made to you from us, payments made by you to us, and other details of products and services you have purchased from us or we have purchased from you. This may include payment method information, transaction history, and billing details.
- Technical and Usage Data: When you access our Site, we collect details about your internet protocol (IP) address, login data, browser session information, geo-location data, statistics on page views and sessions, device and network information, acquisition sources, search queries and/or browsing behavior, access and use of our website (including through the use of Internet cookies), and communications with our website. This data may be collected through the use of cookies and other tracking technologies.
- Comments: When you leave a comment on the Site, we collect the information provided in the comments form, as well as your IP address and browser user agent string to help spam detection.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies allow us to remember your preferences and improve your experience on the Site.
- Third-party APIs/Connections: Our plugins send request to third party APIs via website-visitor’s web browser to fetch information (like social shares, social comment count). This request made by web browser may include IP address, which can then be seen by the third-party that it’s being requested from. This API request doesn’t include any personal data of the website user other than the IP address.
We may collect additional information outlined below:
Post Submissions
- Name, username, and email address
- Submitted content (text, images, media, and links)
- IP address and browser information
- Submission date and revision history
Product Submissions
- Name, username, and email address
- Product details (title, description, images, and pricing)
- IP address and browser information
- Submission date and revision history
Job Board Submissions
- Name, username, and email address
- Job posting details (job title, description, requirements, and contact information)
- IP address and browser information
- Submission date and history
Giveaways Participation
- Name, username, and email address
- Entry information (actions taken to enter, responses, and preferences)
- IP address and browser information
- Rewards eligibility and claim details
Rewards and Points System
- Name, username, and email address
- Points earned through engagement
- Reward redemption history
- IP address and browser information
Affiliate Program Participation
- Name, username, and email address
- Affiliate link activity (clicks, referrals, conversions)
- Payment details (if applicable)
- IP address and browser information
Forum Information
If you create an account you will have access to the forum where we may collect:
- Profile Information: When you register for the forum, we collect personal details such as your username, email address, and other optional profile information you choose to provide (e.g., avatar, bio).
- Posts and Comments: Any content you post, including comments, threads, and replies, may be collected and stored. This content is publicly visible and accessible to all forum participants.
- Activity Data: We collect data about your interactions within the forum, including topics you engage with, posts you like, and any private messages sent to other users.
- IP Address and Browser Information: For security and moderation purposes, we collect technical data such as your IP address, browser type, device information, and location data during forum participation.
3. How We Use Your Information
We may use the information we collect for a variety of purposes, including:
- To operate and maintain the Site
- To personalize your experience on the Site
- To process registration and manage user accounts
- To provide customer support
- To manage comments and user-generated content
- To perform analytics and understand how users interact with the Site
- To ensure security and prevent fraud
- To comply with legal obligations and regulatory requirements
4. Legal Basis for Processing Your Information (GDPR and Other Laws)
We rely on the following legal bases to process your personal data:
- Consent: We may process your personal data when you provide consent, such as agreeing to the use of cookies or subscribing to newsletters.
- Contractual Necessity: Processing your information is required to fulfill contractual obligations, such as providing you with services via the Site.
- Legitimate Interests: We may process your information for legitimate business purposes, such as enhancing the Site’s functionality or ensuring security.
- Legal Compliance: Processing your personal data may be necessary to comply with legal obligations, such as responding to legal requests or preventing fraud.
5. U.S. State-Specific Privacy Rights
If you reside in certain U.S. states, you may have additional privacy rights:
- California (CCPA/CPRA):
- Right to Know: You can request to know the categories and specific pieces of personal information we have collected about you in the last 12 months.
- Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: You can request that we do not sell your personal data to third parties.
- Right to Correct: You can request correction of inaccurate personal data.
- Virginia (VCDPA):
- Right to Access: You can request access to the personal data we hold about you.
- Right to Correct: You have the right to request the correction of inaccuracies.
- Right to Delete: You may request deletion of personal data.
- Right to Opt-Out: You can opt out of the sale of personal data or targeted advertising.
- Colorado and Connecticut: Similar rights to access, correct, delete, and opt-out of the sale of personal data apply under state laws in Colorado and Connecticut.
To exercise these rights, please contact us at privacy@igenonline.com.
6. Canadian Privacy Rights (PIPEDA)
If you are located in Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):
- Right to Access: You may request access to the personal information we have about you and how it has been used or disclosed.
- Right to Challenge Accuracy: You may request corrections to your personal information if it is inaccurate or incomplete.
- Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time, subject to legal restrictions and reasonable notice.
To exercise these rights, contact us at privacy@igenonline.com.
7. European Union (GDPR), EEA, Switzerland, and UK GDPR Rights
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, you have the following rights under the GDPR, Swiss Federal Act on Data Protection (FADP), or UK GDPR:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You may request your personal data in a structured, commonly used format.
- Right to Object: You have the right to object to our processing of your data, including for marketing purposes.
To exercise your GDPR or Swiss FADP rights, please contact us at privacy@igenonline.com.
8. Australia (Privacy Act)
Under Australia’s Privacy Act 1988, you have the following rights:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccuracies in your personal information.
To exercise your rights under Australia’s Privacy Act, please contact us at privacy@igenonline.com.
9. Sharing of Information
We may share your information with:
- Service Providers: We may share information with third-party service providers who help us operate the Site, including analytics services, hosting providers, and payment processors.
- Legal Compliance: We may disclose your information where required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
10. Cookies Policy
We use cookies to:
- Understand and save user preferences for future visits
- Compile aggregate data about Site traffic and interactions to offer better user experiences
- Deliver targeted advertising
You can choose to disable cookies via your browser settings; however, this may affect your ability to interact with some features of the Site.
For more detailed information on how we use cookies, please see our Cookies Policy.
11. Data Retention
We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.
12. Security
We take reasonable steps to protect your personal data using physical, electronic, and procedural safeguards. However, no data transmission over the Internet or method of storage can be guaranteed to be 100% secure. While we strive to protect your data, we cannot ensure the security of your personal information transmitted to our Site.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of these sites before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the date of the latest revision indicated at the top. Your continued use of the Site following the posting of changes will constitute your acceptance of those changes.
15. Contact Us
If you have any questions about this Privacy Policy or the practices of this Site, please contact us at privacy@igenonline.com.
